Contact Us

Have questions or need help? We're here for you.

Email Support

For general inquiries, account issues, or technical support.

support@viati.ca

Response Time

We aim to respond to all inquiries within 24-48 hours on business days.

Monday - Friday, 9 AM - 5 PM ET

Frequently Asked Questions

How do I reset my password?

Visit the login page and click "Forgot password?" to receive a reset link via email.

How do I cancel my subscription?

Go to Settings > Subscription in your dashboard to manage or cancel your subscription.

Can I get a refund?

We offer a 14-day free trial so you can try before you commit. After that, we don't offer refunds for partial billing periods, but you can cancel anytime.

How do I delete my account?

Contact us at support@viati.ca and we'll process your account deletion within 30 days.